Q: Who pays for a suicide/homicide/unattended death cleanup in a home?
A: Homeowner’s insurance typically will cover our costs, as well as the cost to replace any structural items that were removed in the cleaning process such as carpet, drywall or hardwood flooring. We can help you with contacting your homeowner’s insurance company to ensure coverage before we begin any work
Q: Who pays for a suicide/homicide/unattended death cleanup in an apartment?
A: It is the landlord’s responsibility to make sure the apartment is clean and safe to live in, and therefore must be involved in the cleanup process. Often times, renter’s insurance will cover the costs; other times it will be up to the tenant personally. If the tenant is deceased, the property management company will be responsible.
Q: How much does it cost for a suicide/homicide/unattended death cleanup?
A: There are several factors that go into determining how much it will cost such as type of flooring, building construction, any furniture involved, how big of an area is involved, even the quality of paint on the affected surfaces. Estimates are always free and the most accurate way to quote a cleanup is by one of our supervisors visiting the scene.
A typical suicide/homicide cleanup ranges from $1,000 to $4,000, and a typical unattended death cleanup ranges from $1,500 to $6,000. Extenuating circumstances can increase the costs considerably, such as multiple victims, multiple floors involved, and large amount of furniture and contents involved.
Q: What if I can’t afford to pay for your services?
A: Let us know that up front, and if there’s anything we can do to help, we will. We can offer payment programs, deductible waivers, and reduced fee services.
Q: I’m a landlord or property manager with multiple properties, do you offer discounts for large clients?
A: Absolutely, we have a “Preferred Client Program” which offers discounts on our services, email email@example.com for more information
Q: I was referred to another company by the local police department or coroner; do I have to use them?
A: You are free to use any company you choose, however you are going to be responsible for payment of the bill if your insurance company denies the claim. ALWAYS contact your insurance company and ask them if the company you were recommended is reputable. If you are going to ask them to pay the bill, it’s only fair to ask for their input!